Terms and Conditions

Last Updated: September 11, 2026

Welcome to Aninexus AI. By placing an order through our website or using our services, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. About Our Services

Aninexus AI provides 3D AI video animation and video production services for businesses, brands, products, creators, and individuals.

Our services may include AI-generated 3D animation, product videos, advertisements, cartoon animation, cinematic videos, social media videos, promotional videos, and other custom video projects.

The exact service, video duration, quality, format, and deliverables will depend on the package or custom order selected by the client.

2. Placing an Order

Clients can place an order through our website by selecting an available service or requesting a custom project.

Before production begins, we may require the client to provide relevant materials, such as:

  • Script or concept
  • Product information
  • Images or reference materials
  • Logo and brand assets
  • Character details
  • Voice-over requirements
  • Music preferences
  • Video dimensions or aspect ratio
  • Other instructions required for the project

An order may not begin until we have received the necessary information and materials from the client.

3. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

The client must make the required payment before production begins unless a different payment arrangement has been agreed upon in writing.

Additional charges may apply for requests that are outside the original scope of the order, including significant changes, additional scenes, longer video duration, additional characters, additional versions, or other extra requirements.

4. Production Time and Delivery

The estimated delivery time will depend on the complexity and requirements of the project.

Delivery times may vary depending on:

  • Project complexity
  • Number of scenes
  • Video duration
  • Client feedback
  • Delays in receiving required materials
  • Additional revisions
  • Availability of required AI tools or resources

If the client delays providing information, feedback, approvals, or required materials, the delivery date may be extended accordingly.

We will make reasonable efforts to deliver projects within the agreed timeframe.

5. Revisions

The number of revisions included in an order will depend on the package or custom agreement.

Revisions should be based on the original project requirements.

A revision does not mean creating an entirely new concept or changing the original project direction.

Major changes to the script, concept, characters, scenes, style, or requirements after production has started may require additional charges and additional delivery time.

6. AI-Generated Content

Aninexus AI uses artificial intelligence and other digital tools as part of the video production process.

Because AI-generated content can sometimes produce unexpected visual, character, motion, voice, or other variations, exact results cannot always be guaranteed.

We make reasonable efforts to maintain consistency and quality throughout the project, but minor variations may occur in AI-generated characters, objects, backgrounds, facial features, movements, voices, or other elements.

7. Client-Provided Materials

The client is responsible for ensuring that all materials provided to Aninexus AI, including images, videos, logos, music, scripts, trademarks, and other content, can legally be used for the requested project.

The client must have the necessary rights, permissions, and licenses to use any third-party materials they provide.

Aninexus AI is not responsible for copyright, trademark, licensing, or other legal claims arising from materials supplied by the client.

8. Intellectual Property

Unless otherwise agreed in writing, the client receives the rights to use the final delivered video for the purposes specified in the order after full payment has been received.

Third-party assets, AI tools, stock materials, fonts, music, software, and other licensed resources may remain subject to their respective licenses and terms.

Aninexus AI does not transfer ownership of third-party assets or software used during production.

9. Portfolio and Marketing Rights

Unless the client specifically requests confidentiality in writing before production begins, Aninexus AI may use completed work, screenshots, clips, or previews of the project in its portfolio, website, social media, advertisements, or other promotional materials.

If a project is confidential or cannot be publicly displayed, the client should inform us before placing the order.

10. Cancellations and Refunds

Cancellation and refund eligibility depends on the stage of production.

If production has not started, a cancellation may be considered depending on the circumstances.

Once substantial production work has started, the payment may be partially or fully non-refundable because time, resources, AI credits, and production work may already have been used.

If a project has been completed according to the agreed requirements, dissatisfaction based solely on a change of preference or direction may not qualify for a full refund.

Any refund request will be reviewed on a case-by-case basis.

11. Order Changes

Requests that significantly change the original project requirements may be treated as a new project or may require an additional payment.

Examples include:

  • Changing the complete concept
  • Replacing the script after production has started
  • Adding multiple new scenes
  • Increasing video duration
  • Changing the entire visual style
  • Requesting additional versions or formats
  • Adding new characters or products

12. Client Communication and Approval

Clients are responsible for reviewing drafts and providing clear and timely feedback.

If the client approves a concept, script, scene, character, or draft and later requests major changes to the approved content, additional charges may apply.

We recommend that clients carefully review all drafts before giving final approval.

13. Delivery Format

The final video will be delivered in the format and resolution specified in the order.

Unless otherwise agreed, delivery may include commonly used formats such as MP4 and standard HD video resolutions.

Requests for additional formats, resolutions, aspect ratios, or versions may incur additional charges.

14. Third-Party Services

Aninexus AI may use third-party software, AI platforms, cloud services, stock libraries, voice-generation services, editing software, and other tools to create the requested videos.

Availability, pricing, features, credits, processing times, or policies of these third-party services may change at any time.

Such changes may occasionally affect production timelines or available features.

15. Prohibited Content

Clients may not use our services to create content that is illegal, fraudulent, threatening, hateful, sexually explicit, defamatory, or that infringes the rights of others.

We reserve the right to refuse or cancel an order if the requested content violates applicable laws, third-party platform policies, or our internal guidelines.

16. Service Limitations

While we make reasonable efforts to provide high-quality work, we do not guarantee that every video will achieve a particular business result, sales result, advertising performance, number of views, engagement level, or other commercial outcome.

Our responsibility is limited to providing the agreed creative and production services.

17. Client Responsibility

The client is responsible for reviewing the final video before publishing, advertising, distributing, or otherwise using it.

The client is also responsible for ensuring that the final content complies with applicable laws, advertising regulations, platform policies, and industry requirements relevant to their intended use.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Aninexus AI will not be liable for indirect, incidental, special, consequential, or business-related losses arising from the use of our services.

Our total liability relating to an order will not exceed the amount paid by the client for that specific order, except where such limitation is not permitted by applicable law.

19. Changes to These Terms

Aninexus AI reserves the right to update or modify these Terms and Conditions at any time.

Any changes will be posted on this page with an updated “Last Updated” date.

20. Agreement

By placing an order through the Aninexus AI website, the client confirms that they have read, understood, and agreed to these Terms and Conditions.

If you do not agree with these terms, please do not place an order through our website.

21. Contact Us

If you have questions regarding these Terms and Conditions or your order, please contact Aninexus AI through the contact information provided on our website.

Email: info@aninexusai.com