Have questions about our 3D AI video animation services, ordering process, pricing, revisions, or delivery? We have answered some of the most common questions below to help you understand how Aninexus AI works.
If you cannot find the answer you are looking for, feel free to contact our team. We will be happy to help.
Find quick answers to common questions. If you need something more specific, our team is always happy to help.
Each plan includes AI video generation, 3D animation, cinematic visuals, editing, sound effects, and final video delivery based on the selected package. Exact inclusions vary by plan.
Most projects are delivered within 3–7 business days, depending on the video length, complexity, number of scenes, and revisions required.
Yes. Revisions are included according to your selected plan. You can request changes to scenes, text, timing, visuals, or other included elements.
Absolutely. You can provide your script, concept, characters, products, brand assets, voiceover, or reference materials, and our team will use them to create the video.
If your project doesn’t fit one of our pricing plans, you can contact us for a custom quote based on your video’s duration, complexity, animation style, and requirements.
You can contact us by filling out the contact form on this page. Share your questions, project details, or video requirements, and our team will get back to you.
We aim to respond to inquiries as quickly as possible, usually within 24 hours.
Yes. You can contact us to discuss your concept, requirements, style, or goals before placing an order
Yes. We can create videos in a variety of visual styles, including cinematic, product, UGC, explainer, and promotional styles. We can also deliver videos in different aspect ratios such as 16:9, 9:16, and 1:1, depending on your platform and requirements.
We create cinematic 3D AI animations, product videos, social media content, promotional videos, storytelling videos, music visuals, and other custom AI-powered video content.
We may need your concept, script, scene details, branding assets, product images, character references, voiceover preferences, and any other materials relevant to your project.
Because AI video projects require creative work and resources from the start, refund eligibility depends on the project’s stage and the work already completed. Please review our refund policy before ordering.
Yes. The completed video can be used for business websites, social media, advertisements, marketing campaigns, presentations, and other commercial purposes, subject to the terms of your selected package.
Videos are typically delivered in high-quality MP4 format, 1080p, suitable for websites, Instagram, TikTok, YouTube, advertisements, and other platforms. Resolution and aspect ratio can be selected based on your project requirements.
Yes. Send us your project details, including the video type, duration, and requirements, and we can provide suitable pricing options.
Yes. Aninexus AI provides 3D AI video animation services to businesses worldwide, regardless of location or industry.