Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, contact us, or place an order.

This information may include:

• Name
• Email address
• Phone number
• Billing and business information
• Company or brand name
• Project requirements
• Scripts and creative instructions
• Images, videos, logos, and other files provided for a project
• Communication and support messages
• Order and transaction information

We only request information that is reasonably necessary to provide our services or communicate with you.

2. Payment Information

Payments may be processed through third-party payment providers.

Aninexus AI generally does not directly store complete payment card details such as full card numbers, CVV codes, or banking passwords on our own servers.

Payment information may be collected and processed by the payment provider according to its own privacy policy and security practices.

3. How We Use Your Information

We may use the information we collect to:

• Process and manage your orders
• Provide 3D AI video animation services
• Communicate with you about your project
• Request clarification or additional project information
• Deliver completed projects
• Provide customer support
• Process payments and transactions
• Improve our website and services
• Prevent fraud, abuse, or unauthorized activity
• Maintain business and transaction records
• Comply with applicable legal requirements

We will not use your personal information for purposes unrelated to our services without an appropriate legal basis or your permission where required.

4. Project Files and Content

When you provide files such as scripts, images, videos, logos, product information, or other creative materials, we may need to store and process those materials in order to complete your project.

These materials may be accessed by authorized members of our production team and trusted service providers when necessary to provide the requested services.

We do not intentionally use confidential client materials for unrelated purposes.

5. AI and Third-Party Tools

Aninexus AI may use third-party AI platforms, video-generation tools, cloud services, voice-generation services, editing software, hosting providers, and other technology services to create and deliver projects.

Depending on the tools used for a particular project, certain project materials may be processed through these third-party services.

We take reasonable steps to use reputable services and appropriate security measures. However, third-party services operate under their own terms and privacy policies.

6. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

• Authorized team members working on your project
• Payment processors
• Hosting and cloud service providers
• AI and video production platforms
• Communication and customer-support providers
• Professional advisers or service providers
• Government authorities or law enforcement when legally required

We only share information that is reasonably necessary for the relevant purpose.

7. Website Analytics and Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and analyze website traffic.

Cookies may be used for purposes such as:

• Website functionality
• Security
• Analytics
• Performance monitoring
• Improving user experience
• Marketing or advertising, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Log and Technical Information

When you visit our website, certain technical information may automatically be collected by our hosting provider, analytics services, or other website technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location
• Date and time of visits
• Referring website
• Other technical information

This information may be used to maintain website security, analyze traffic, troubleshoot technical problems, and improve our website.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information and project-related information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

11. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Marketing Communications

If you provide your contact information, we may contact you regarding your orders, projects, services, or important account-related information.

Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.

You may request to stop receiving promotional communications at any time.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

To make a privacy-related request, please contact us using the contact information provided on our website.

We may need to verify your request before taking action where required or permitted by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Aninexus AI through the contact information provided on our website.

Email: info@aninexusai.com